Our Story &
Our Mission

Over 140 years of building trust, pioneering innovation, and empowering the financial future of Mexico and its people.

Banco Nacional de Mexico
20M+
Active Clients
140+
Years of Trust
1,500+
Branches
7,300+
ATMs Nationwide
1884
Founded
Recognition
#1 Bank in Mexico

Mexico's Leading Financial Institution Since 1884

Citibanamex is the commercial name of Banco Nacional de Mexico, one of the oldest and most important financial institutions in the country. Founded on June 2, 1884, we have been at the center of Mexico's economic growth for over a century and a half.

Originally established to provide a stable monetary system for the nation, Citibanamex became a pioneer in Mexican banking — introducing credit cards, the first ATMs in the country, and consistently leading the way in digital financial innovation.

Today, we serve over 20 million customers across Mexico through a vast network of branches, ATMs, and digital platforms including Citibanamex Mobile® and BancaNet, offering a complete range of personal, business, and investment banking services.

140+
Years of history
32
States covered
#1
Digital banking in MX

A Legacy Built on Trust & Innovation

From a single institution tasked with stabilizing Mexico's monetary system, to the country's most recognized financial brand — here are the milestones that shaped who we are.

1884

Foundation of Banco Nacional de Mexico

Established on June 2, 1884, Banco Nacional de Mexico was founded with the mission of providing financial stability to a growing nation. It became the first bank authorized to issue banknotes in Mexico.

1920s – 1940s

National Expansion & Branch Network

Through the early and mid-20th century, Banamex expanded its branch network across all 32 Mexican states, becoming the backbone of the country's financial infrastructure and a trusted partner for millions of families.

1968

Pioneer in Credit Cards

Banamex became one of the first Mexican banks to introduce credit cards to the country, revolutionizing the way individuals and businesses managed their finances and access to purchasing power.

1972

First ATMs in Mexico

We introduced automated teller machines to Mexico for the first time — a landmark moment in the democratization of banking access across the country, enabling customers to transact outside of branch hours.

2001

Citi Partnership & Global Reach

Citigroup acquired Banamex, combining the strength of one of Mexico's oldest banks with Citi's global network. This partnership brought international expertise, technology, and capital to the Mexican market.

2016

Citibanamex Brand Launched

Following strategic restructuring and a renewed focus on Mexican retail and commercial banking, the Citibanamex brand was established — merging proud local heritage with the innovation of a world-class global institution.

Today

Leading Mexico's Digital Banking Era

With Citibanamex Mobile® and BancaNet serving millions of users, we continue to pioneer financial technology in Mexico — offering seamless digital banking, investment products, and 24/7 support to over 20 million clients.

"Citibanamex is not just a bank — it is a piece of Mexico's identity, woven into the fabric of the nation's economic history."
Manuel Antonio Romo Villafuerte CEO, Citibanamex
140+
Years of history
20M+
Clients served
32
States in Mexico

What We Stand For

These principles guide every decision we make — from product design to customer service — ensuring we always put Mexico and its people first.

Trust & Integrity

Everything we do is grounded in honesty and transparency. We hold ourselves to the highest ethical standards so our clients can always count on us — in good times and bad.

Innovation

From the first ATM in Mexico to our award-winning mobile app, we have always been at the forefront of financial technology. We never stop finding better ways to serve our customers.

Inclusion

We believe banking should be accessible to everyone. Our extensive ATM and branch network, alongside digital tools, ensures no community in Mexico is left without financial services.

Security

Protecting your money and data is our highest priority. We invest continuously in cybersecurity, fraud prevention, and regulatory compliance to keep every transaction safe.

Sustainability

We are committed to responsible banking. Our ESG initiatives support green financing, financial literacy programs, and community development across Mexico's most underserved regions.

Excellence

We set the standard in Mexican banking. From our customer service teams to our product engineers, every person at Citibanamex is committed to delivering excellence every single day.

Meet Our Executive Team

Our leaders bring together decades of experience in banking, finance, technology, and public policy — united by a shared commitment to Mexico's financial future.

MAR

Manuel Romo

Chief Executive Officer

Over 25 years of experience in Mexican banking and finance. Manuel has led Citibanamex's digital transformation and expanded services to millions of new customers across Mexico.

SLV

Sofia Lopez Vargas

Chief Financial Officer

A Harvard-educated economist with a track record of delivering strong financial performance. Sofia oversees capital allocation, risk management, and Citibanamex's investment strategy.

CGM

Carlos Gutierrez M.

Chief Technology Officer

Former engineering lead at global fintech companies. Carlos spearheads Citibanamex's digital platform, including the award-winning Citibanamex Mobile® app used by millions daily.

APC

Andrea Perez Cruz

Head of Retail Banking

With a background in consumer financial services, Andrea drives the retail banking division — overseeing products and experiences for millions of individual clients and families across Mexico.

RMT

Ricardo Morales T.

Head of Corporate Banking

Ricardo manages relationships with Mexico's top corporations and multinationals, providing bespoke treasury, trade finance, and capital markets solutions to drive business growth.

LFH

Lucia Flores H.

Chief Compliance Officer

A regulatory expert with over 20 years at top-tier financial institutions. Lucia ensures Citibanamex operates with full transparency, integrity, and compliance across all products and services.

Your Success Is Our Reputation

For over 140 years, Citibanamex has earned its place as Mexico's most trusted bank through consistent delivery on our commitments — to clients, communities, and the country.

01
Deep Market Knowledge

No institution understands the Mexican economy better. Our analysts, advisors, and products are built around the unique dynamics of the Mexican market — giving you a genuine edge.

02
140+ Years of Stability

We have navigated every economic cycle Mexico has faced since 1884. Our institutional resilience means your money is held by a bank built to last — not just today, but for generations.

03
World-Class Digital Banking

Our award-winning Citibanamex Mobile® app and BancaNet platform put the full power of the bank in your pocket. Real-time alerts, instant transfers, investment tracking — 24/7.

04
Dedicated Personal Advisors

Every client matters to us. Our network of certified financial advisors provides personalized guidance on savings, investments, credit, and long-term financial planning.

20M+
Clients in Mexico
140+
Years of trust
1,500+
Branches nationwide
7,300+
ATM machines
Awards & Recognitions
Best Bank Mexico 2023
Top Digital Bank
ESG Leader 2024
CNBV Excellence
Global Finance Award
Regulated & Protected
CNBV regulated · IPAB insured · 256-bit encryption · PCI-DSS compliant

What Our Clients Say

From entrepreneurs to families, from startups to corporations — here is what real Citibanamex clients think about banking with us.

"

The Citibanamex app is incredible. I can handle all my banking from my phone without ever visiting a branch. Excellent service, every time.

MR
Maria R.
Entrepreneur · Mexico City
"

My mortgage was approved in record time. The advisor was incredibly professional and guided me through every step without any stress.

JL
Jorge L.
Engineer · Guadalajara
"

Citibanamex investment funds have exceeded my expectations. The returns and customer care are truly world-class. I recommend them without hesitation.

CP
Carla P.
Accountant · Monterrey
"

I've been a client for over 15 years and the quality never wavers. A bank you can truly trust — they grow with you and are always there when it matters.

AF
Andres F.
Business Owner · Puebla

Ready to Bank with Mexico's Best?

Open your account today and experience 140+ years of financial excellence — now in your pocket.